![]() To get a better idea of how to create and analyze a 5-point Likert scale, let’s imagine you want to create an employee exit interview questionnaire to better understand a recent increase in employee turnover at your company. They quantify your customers’ feelings and opinions.They produce useful, at-a-glance views of data distribution.They don’t require a lot of time to complete.They’re easy to understand and navigate.Likert scales can deliver a number of benefits: One of the best, most popular types of Likert scales is the 5-point scale, as it provides respondents with a manageable range of options to choose from: two positive (e.g., strongly agree and somewhat agree), two negative (strongly disagree and somewhat disagree), and one neutral. By using a Likert scale - essentially a rating scale that helps measure people’s opinions and overall satisfaction levels - you’ll be able to collect better, more valuable feedback that can help guide future business decisions. If you’re looking to create a survey to measure how an audience truly feels about your product or service, consider including a Likert scale. ![]()
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